Frequently Asked Questions
What is your return policy?
As our products are hygiene articles (perfume), opened items are excluded from exchange.
Unopened products can be returned within 14 days of receipt.
Are purchases excluded from exchange?
Yes, opened or used perfumes are excluded from exchange for hygiene reasons.
We recommend testing a smaller size beforehand.
When will I receive my order?
Orders are usually processed within 2 - 5 business days.
Delivery time within Switzerland is 1 - 3 business days.
Where are your products manufactured?
Our fragrances are original compositions from renowned brands.
The bottling is carried out carefully and precisely in Switzerland.
How much is shipping?
Switzerland
- Standard shipping: CHF 5.90
Free shipping
Orders over CHF 64.00 are shipped free of charge within Switzerland.
- Standard shipping: 1 - 3 business days (Monday to Friday, Saturday possible)
Delivery is handled by Swiss Post.
How long does a fragrance last?
The longevity depends on the fragrance itself.
On average, a fragrance lasts 6 – 8 hours, with some compositions lasting significantly longer.
Why smaller bottles?
Our formats allow you to flexibly test and wear different fragrances without having to commit to a large bottle right away.
How long does a 3 ml, 5 ml or 10 ml decant last?
The number of sprays depends on the atomizer. On average, one spray corresponds to approximately 0.10 – 0.15 ml of perfume. This results in the following approximate values:
💨 3 ml filling
≈ 20–30 sprays
💨 5 ml filling
≈ 35–50 sprays
💨 10 ml filling
≈ 70–100 sprays
Note:
The actual number may vary slightly depending on the perfume atomizer and spraying behavior. The information provided serves as a guide for average use.